Dear Dreamers and Doers,

We know you’ve been anxiously hanging on the cliff where we last left you in our exploration of DRMTM’s Bold Brand Truth #6: Be Human. In our first post on the subject, we discussed why being human matters in arts and culture branding. If you missed it, you can catch up here. Now, let’s bring it home.

How do you know if you’re hitting the mark on being human? As we tend to do at DRMTM, we suggest asking your audience. Here are some questions to help you gauge your organization’s human touch:

1. “When you interact with our organization, do you feel like you’re talking to a friend or an institution?”

2. “Have our programs or exhibitions ever made you feel deeply understood or less alone?”

3. “Can you recall a time when our communications made you laugh, cry, or feel inspired?”

4. “Do you see your community’s stories and experiences reflected in our work?”

5. “How comfortable would you feel sharing a personal story or feedback with us?”

These questions aren’t just about gathering data – they’re about opening a dialogue. They show your audience that you care about their experiences and perspectives, which is a deeply human gesture in itself.

Remember, being human in your brand communications isn’t a one-time effort. It’s an ongoing commitment to authenticity, empathy, and connection. It’s about constantly listening, learning, and evolving alongside your community.

So, take these questions and run with them. Use them as a starting point for deeper conversations with your audience. And most importantly, be prepared to act on what you learn. After all, being human isn’t just about saying the right things – it’s about doing them too.

Ready to get even more human? We’re here to help. Reach out to us at hello@thedrmtm.com for a free consultation on infusing more humanity into your brand communications.

Here’s to creating art that touches hearts and changes lives,

Surale + Laura + Cheryl

P.S. We’d love to hear how these questions work for you. Drop us a line and share your insights – let’s learn from each other!

Dear Dreamers and Doers,

It’s almost Independence Day. Ready for fireworks? We’re looking forward to celebrating the 4th of July and some down-home democracy around the BBQ, but we’ve also gotta get a little work done to keep the country running. So welcome back to our journey through DRMTM’s ten Bold Brand truths. We’ve reached #6, and it’s a doozy:

Be Human.

Sounds simple, right? Yet in the world of arts and culture branding, we often forget this fundamental truth. We get caught up in lofty mission statements, impressive statistics, and polished presentations. But here’s the kicker: your audience isn’t looking for perfection – they’re looking for connection.

Why does being human matter so much in brand communications? Let’s break it down:

1. Warmth wins hearts: When you’re warm and approachable in your messaging, you’re inviting your audience into a relationship, not just a transaction.

2. Vulnerability builds trust: By showing your organization’s challenges and growth, you create authenticity that resonates deeply with your community.

3. Empathy creates belonging: Understanding and reflecting the emotions of your audience makes them feel seen and valued.

Remember, folks: it’s not about us, it’s about them. Our job in arts and culture isn’t to put ourselves on a pedestal – it’s to be a mirror reflecting the needs, hopes, and experiences of our communities. We’re not just showcasing art; we’re nurturing the human spirit.

Let’s talk about the magic that happens when arts organizations embrace their humanity:

• Education becomes inspiration: Instead of lecturing, we’re sharing discoveries together.
• Performances become experiences: We’re not just putting on a show; we’re creating shared moments of awe.
• Exhibitions become conversations: Art isn’t just for viewing; it’s for sparking dialogue and understanding.

And let’s not forget the healing power of art. In times of joy or sorrow, triumph or tragedy, art gives voice to the inexpressible. By being human in our approach, we make that healing power more accessible to all.

Remember, being human isn’t about being perfect – it’s about being real. It’s about showing up authentically, warts and all, and saying, “Hey, we’re on this creative journey together.”

So let’s ditch what’s not genuine. Let’s be warm, vulnerable, and empathetic. Let’s reflect the beauty, complexity, and messiness of the human experience in everything we do. After all, isn’t that what art is all about?

Stay tuned for our next post, where we’ll dive deeper into practical ways to assess and improve your organization’s human touch. We’ve got some insightful questions coming your way that will help you gauge how well you’re connecting with your audience on a human level.

Struggling to find your human voice? Drop us a line at hello@thedrmtm.com. We promise a real, live human will respond – no chatbots here!

Here’s to Keepin’ It Real,

Surale + Laura + Cheryl

P.S. Did this make you feel things? Good! That means we’re doing our job. Share your thoughts with us – we’re all ears (and hearts).